FAQs
Answers to the questions we hear most from dress hire businesses.
What does the $550 package include?
Your complete Shopify dress hire website with The Dress Rental App set up. That covers online hire bookings with a calendar that blocks booked dates, refundable bonds, a sales section for items bought outright, shipping and pickup options, terms and conditions pages and a mobile friendly design, with no extra charges. We have worked with over 100 dress hire brands this year.
Is The Dress Rental App included, or is there a subscription?
The app is included in the one-off build price. As a founding member offer for our first 100 customers, you get the Big Business plan, valued at $54.99 USD per month, free for the life of your store. If you need us to set this up, please get in touch, as we provide free onboarding.
Can customers hire and buy on the same website?
Yes. Your website can take hire bookings and sell items outright, such as preloved or new pieces, in one store.
Can the website manage availability, bonds and return dates automatically?
Yes. The booking calendar blocks unavailable dates automatically, and you can add bonds, cleaning fees, insurance and upsells. Customers get automatic booking email reminders. If you need us to set this up, please get in touch, as we provide free onboarding.
Will I own my website?
Yes. You have complete ownership and full admin access to manage your products, bookings, orders and content. When we hand the website over, you pay the Shopify subscription to complete the transfer.
Do you upload my dresses?
Yes. We upload your initial collection as part of the package. If your dresses are listed on The Volte, One Wardrobe, DesignerEx, Instagram, a spreadsheet or another website, we can import them.
How long does the build take?
Standard builds take 20 business days. Fast turnaround is 5 business days for an extra $149, which does not include any revisions you might have.
What are the ongoing costs?
Your Shopify subscription, paid monthly or yearly (Shopify Basic is currently $56 AUD monthly or $42 AUD monthly when billed yearly, plus card-processing rates), and your domain, around $20 AUD per year. SMS is optional at $0.17 USD per segment if you want automated texts. Email notifications are free.
Is training included?
Yes. Tutorials and our documentation are included so you can manage the website yourself, and you get 30 days of free support after transfer.
I already have a website. Can you move it to Shopify?
Yes. We move dress hire businesses to Shopify from platforms like Squarespace, Booqable and WooCommerce, and your branding, colours and fonts can come across with you.
Can I use promo codes and bundle discounts?
Yes. Shopify allows up to 20 million unique discount codes per store and up to 25 active automatic discounts. Bundles can be set up with shared or separate hire dates.
Do in-studio try-ons and pickups work with the website?
Yes. The Dress Rental App includes a try-on calendar that connects to your website, and your store can offer an in-studio pickup or try-on option. If you need us to set this up, please get in touch, as we provide free onboarding.
How do I get started?
Book and pay for your package, complete the client onboarding form and share a drive link to your product photos. We reply within 24 hours of receiving your form with login details so you can preview your build.
Can I pay with Afterpay or Zip?
Yes. Afterpay and Zip Pay are available through Stripe. The full package fee is paid upfront to secure your build.
Ready to start?
Tell us about your dress hire business. Book and pay online and complete the onboarding form with your business, branding, products and rental requirements.